Frequently Asked Questions
You have questions and we have answers! We want to make sure you understand and feel confident in the ordering process. If you still have questions after reviewing our FAQs, please send an email to email@example.com for further assistance.
Please watch the following video to learn how to take your own measurements!
Because of the upcycled and custom nature of our clothing, we ask that you review the measurements listed in each product and measure yourself to ensure the product will fit you.
For custom orders, we ask that you watch the video above and provide specific measurements on your order form.
We can't wait to create a custom outfit for you! For information about custom orders, please head to our Custom Orders page to learn more about our options and ordering process.
Most of our items are spot clean only. The tinsel fringe is flammable and cannot be heat treated or dry cleaned.
We have a few pieces that are available for rent. If you are interested in renting a piece please email firstname.lastname@example.org
If you are photographer and looking for garments for a styled shoot please email email@example.com
Shipping is free within the USA and $25.00 USD flat-rate for all orders outside of the United States.
For Ready To Wear items, please allow 3-5 business days to receive your items upon ordering.
For Customizable Reworked and Fully Custom items, please allow 4-6 weeks for production + 3-5 business days once your order has shipped.
Due to the custom, one-of-a-kind nature of our clothing, we do not offer refunds, returns, or exchanges. In special cases, we will consider doing a "buy back" for your item. Please send an email to firstname.lastname@example.org to learn more about completing a buy back.
Attention all influencers, content creators, photographers, etc.: to inquire about collaborations, please send an email with contact info and any details to email@example.com.